Covid-19 and the touchless digital economy – and its ironic magnification of online friction

Tech News: Sir James Murray, the famed Oxford lexicographer, would surely be rethinking his “slips” of the word “friction” in today’s digital economy.  After all, if Oxford’s view of friction (loosely paraphrased) is “the resistance encountered when two objects come in contact and try to move beyond each other” how can friction possibly be associated […]